Privacy policy / Cookie policy

Hankyu Hanshin Properties Corp. believes that companies have an important obligation to appropriately manage and protect personal information that can be used to identify a customer, such as the customer’s name, address, telephone number and e-mail address (hereafter, “personal information”). Accordingly, the Group has set forth Privacy Policy Guidelines (“Policy Guidelines”) as follows.

1. Scope

These Policy Guidelines shall apply to all personal information handled by the Group.

2. Legal compliance

The Group shall comply with laws, governmental ordinances, national guidelines and other regulations regarding the handling of personal information, provided that those regulations are established in Japan.

3. Internal structures

The Group has put in place internal structures to facilitate the management of personal information, including by forming a department to oversee the protection of personal information and by assigning supervisors responsible for managing personal information in each of its departments.

4. Use of personal information

Whenever using personal information, the Group shall define the purpose of use of personal information and restrict the use of information to the scope necessary to achieve that purpose.

5. Acquisition of personal information

The Group shall acquire personal information using lawful and appropriate means.

6. Accuracy

The Group shall take appropriate measures to ensure that the personal information in its possession is accurate and up-to-date.

7. Security

The Group shall take necessary and appropriate measures to ensure the integrity of the personal information in its possession so as to prevent unauthorized access, loss, destruction, alteration, improper disclosure, or other misuse.

8. Supervision of subcontractors

When outsourcing the handling of personal information, the Group shall implement the necessary and appropriate supervision to ensure contractors manage personal information safely.

9. Disclosure and modification of personal information

The Group shall accommodate requests by individuals to access or modify their personal information in an appropriate manner and in accordance with predetermined procedures.

10. Cookies

A cookie is a small text file that the website sends to your device for the purpose of keeping records. It identifies your device, typically your web browser, but it cannot directly identify you.

Some cookies are necessary to operate its website (e.g. for establishing and keeping sessions), while other cookies may be used for the following purposes:
-Improving website functionality;
-Collecting analytical data to improve website performance;
-Delivering advertisements that may be of interest to you from us or our advertising partners based on information collected by tracking users across the internet;

Where the Group is required by applicable privacy/data protection laws, you can choose whether to allow us or third-parties (e.g. its analytics, advertising and social media partners) to set cookies which are not strictly necessary for the functioning of the website via the cookie banner and settings interface provided on the website.